Below is a partial list of Healthcare & Pharmaceutical Data Collection Success Stories that I.C. International has conducted for our clients:

Phone recruited Orthopedic Surgeons, Surgical Oncologists, General Surgeons, and OB/GYNs who treat patients with soft-tissue sarcom as for thirty minute Tele-Depths.
Conducted I D I s with Cardiologists K OL s in E U 5 . Our responsibilities included: securing facilities, recruitment, translations and tran­scriptions.
Phone recruited Pediatric Endocrinologists to recruit parent and child for children that suffer from Growth Hormone Deficiency and are currently on a Growth Hormone therapy treatment.
Phone recruited Veterinary Ophthalmologists for F Groups and IDI’s at Annual Conference regarding surgery and animal care.
Phone recruit, conducted a brief phone interview, and then conducted IDI’s with Oncologists.
Phone recruited insomnia patients to a bulletin board to discuss various products in the marketplace to treat their condition.  We also provided moderator and managed the bulletin board.
Phone recruited Pharmacy Directors, Clinical Pharmacists, Anesthesiologists, Surgeons (OB/GYN, General & Orthopedic) for forty ­minute IDI regarding post-operative pain management.
Phone recruited and conducted sixty minute IDI with Hospital Based Neurologists, Office Based Neurologists, Nuclear Medicine Spe­cialist, Neuro-Radiologists, Old Age Psychiatrists and Geriatricians. This study was regarding Alzheimer’ s.
• Phone recruited PCPs, General Pediatricians, Allergists and Immunologists for Web Survey Pretest using streaming video – this enables our client to view doctors’ reactions to web survey in real time and make adjustments to survey if needed. We also hosted and programmed the thirty -minute survey and recruited to supplement client-supplied list. The study was regarding Allergic Rhinitis.
Conducted a Glob al CATI Study, in four countries, with a low incidence population, Diabetics, to test Awareness and U sage.
Conducted Tele-Depths with Oncologists in the U S, E U 5, Brazil, China and India with General Surgeons. Our responsibility included recruitment, translations and transcriptions.
Conducted a forty –five minute Global Web Survey with Oncologists in the U S and the EU 5 and Japan. Our responsibilities included recruiting, programming and hosting.
Conducted an online HIV study with seven different quota groups, including: Infectious Disease physicians, Physician Assistants, HIV /AIDS Case Managers, HIV /AIDS Social Workers, Peer Educators, Undiagnosed HIV Patients and Diagnosed Patients who were currently seeing a physician, but were not currently receiving treatment. Due to the complex nature of the study ,we utilized multi­ple recruitment sources, including -online panel, associations, advertising, contacting ASO ( Aids Service Organizations) , networking and contacting academic institutions. All quotas were met in the field period and we exceeded the goals for the patients, which provided the client with a more robust readable sample size.
Conducted a study with patients who have an Ostomy ( this is less than 1 % of the general population) and the nurses who care for them . The study was completed in nine countries simultaneously utilizing multiple recruitment approaches ( including developing rela­tionships with relevant patient associations) that best fit each country , while all data was collected on our platform . We were involved from the conception of the study advising the client on the salient details for all countries.

Business to Business Success Stories
IC International has conducted B2B studies with companies ranging from $10 million to $2 Billion plus in sales.  We have successfully recruited and interviewed CFO’s, SVP’s of Finance, Vice Presidents, Treasurers, Department Managers and Supervisors. We have extensive experience conducting these studies for insurance, banking,  technology, medical and for the pharmaceutical industry. The scope of the studies includes AAU (Awareness, Attitude & Usage), Advertising Awareness, Customer Satisfaction and Corporate & Investment Banking Services. We have recruited/conducted interviews ranging from 10 – 35 minutes.

We recently completed a study for a financial client where we contacted companies to survey their satisfaction with the corporate and investment banking services they are using.  The questions encompassed the investment vehicles they were currently using, reception to new product offerings and overall satisfaction with their financial institutions.  The challenge presented by this study was gaining access to the respondents and negotiating the “gatekeepers” in place for the respondents.  We were able to meet our clients’ expectations by completing the survey on time and providing them with clean data.

We recently completed project for a financial client where we were contacting Tax Directors in companies that range in revenue from $100 Million – $500 Million, $500 Million – $1 Billion and $1 Billion+.  The purpose of the research was to collect data on how tax service providers are perceived in their marketplace.  The challenge presented by this study was contacting Tax Directors at the smaller revenue companies, since they have multiple responsibilities, where Tax Directors at larger firms are insulated from outside contact.  We consulted with our client and implemented these strategies to bring this study to a successful completion; worked with our client so we had the appropriate amount of sample per revenue segment, suggested offering a gratuity that could be sent to the respondents charity of choice, suggested using an advance letter that included a toll free number for the respondent s to call and schedule callback appointments.

We recently recruited C-Level executives within various pharmaceutical companies both in the US and UK, for IDI’s conducted by our client.  The purpose of the research was to measure the effectiveness of an advertisement placed within an industry periodical.

We are able to successfully complete B2B recruiting and interviewing studies because of our commitment to quality.  This includes having our call center located on Long Island, NY which enables us access a quality talent pool to hire, training all of our interviewers with MRA approved training. In addition, the long term tenure of our interviewers and having a Project Manager and Director of Operations working on your project from the beginning.

In addition, our internal process emphasizes quality through our QAP (Quality Assurance Program), so your project is completed correctly and on time.
Our Approach to Quality
I.C. International realizes that quality, actionable data is vital to the analysis, presentation and the subsequent decisions made based on the data we deliver.

Therefore quality is much more than a word to us, it is a tangible commitment, and that is why we instituted our QAP (Quality Assurance Program).  It is a checklist we use for our quality controls to ensure excellence on a per project basis.  This provides the proper communication regarding each team member’s responsibilities and that no steps in the process are missed.

Here is an overview of our QAP:

Thorough, accurate testing of your questionnaire and suggestions provide based on our testing
Briefing by Business Development Executive and Project Manager for all I.C. International employees involved in the project
Detailed daily status reports
Immediate notification of any anomalies or problems
On-time completion of all studies
Data delivered however you prefer


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